RECOMMENDED READING
Nonviolent
Communication: A Language of Life: Create Your Life, Your Relationships
and Your World in Harmony with Your Values
by Marshall B. Rosenberg, Ph.D.
Most of us are hungry for skills to improve the quality of our
relationships, to deepen our sense of personal empowerment or to simply
communicate more effectively. Unfortunately, for centuries our
prevailing culture has taught us to think and speak in ways that can
actually perpetuate conflict, internal pain and even violence.
Nonviolent Communication: A Language of Life partners practical skills
with a powerful consciousness and vocabulary to help us get what we want
peacefully.
In this internationally acclaimed text, Marshall Rosenberg offers
insightful stories, anecdotes, practical exercises and role-plays that
will literally change your approach to communication for the better.
Discover how the language you use can strengthen your relationships,
build trust, prevent conflicts and heal pain. Revolutionary, yet simple,
Nonviolent Communication: A Language of Life offers the most effective
tools to reduce violence and create peace by changing how we
communicate.
Over 250,000 copies have been sold. Printed in over 20 languages around
the world. Approximately 250,000 people each year from all walks of life
are learning these life-changing communication skills.
Speak Peace in a World of Conflict What You Say
Next Will Change Your World
by Marshall B. Rosenberg, Ph.D.
In every interaction, every conversation and in every thought, you have
a choice – to promote peace or perpetuate violence. International
peacemaker, mediator and healer, Dr. Marshall B. Rosenberg shows you how
the language you use is the key to enriching life. Take the first step
to reduce violence, heal pain, resolve conflicts and spread peace on our
planet – by developing an internal consciousness of peace rooted in the
language you use each day.
Speak Peace is filled with inspiring
stories, lessons and ideas drawn from over 40 years of mediating
conflicts and healing relationships in some of the most war torn,
impoverished, and violent corners of the world. Speak Peace offers
insight, practical skills, and powerful tools that will profoundly
change your relationships and the course of your life for the better.
Discover how you can create an internal consciousness of peace as the
first step toward effective personal, professional, and social change.
Find complete chapters on the mechanics of Nonviolent Communication,
effective conflict resolution, transforming business culture,
transforming enemy images, addressing terrorism, transforming
authoritarian structures, expressing and receiving gratitude, and social
change.
Being
Genuine Stop Being Nice, Start Being Real
by Thomas d'Ansembourg
Most of us walk through life with thinking and language that stands as a
concrete block between what we want and what we actually get. We stand
alienated from ourselves, unaware of what we're feeling or what we want,
let alone how to get it. We function out of habit, on autopilot, putting
our relationships dead last behind responsibilities of life. And we
react to the world and people around us in ways that further alienate
us, keeping us from experiencing the quality of relationships that we
all deserve.
Being Genuine brings Thomas d'Ansembourg's
blockbuster French title to the English market. His work offers you a
fresh new perspective on the proven skills offered in the best-selling
book,
Nonviolent Communication: A Language of Life.
Drawing on his own real-life examples and stories, d'Ansembourg provides
practical skills and concrete steps that allow us to safely remove the
masks we wear, which prevent the intimacy and satisfaction we desire
with our intimate partners, children, parents, friends, family, and
colleagues.
Hostage at the Table
By George Kohlrieser
Conflict is a part of our everyday human behavior that stems from a
basic fight–or–flight instinct. Too often, however, we believe that
conflict is something that must be avoided at all costs; this tendency
to suppress conflict can spark a cascade of negative emotions that
eventually derail managers, leaders, and organizations.
George Kohlrieser is an international leadership professor, consultant,
and veteran hostage negotiator. He explains that it is only by openly
facing conflict that we can truly progress through the most difficult
business challenges. In this provocative book, he reveals how the proven
techniques and psychological insights used in hostage negotiation can be
applied successfully to any personal or business relationship. Step by
step, he outlines the seven key factors that anyone can use to remove
the blocks that stand in the way of resolving tough problems, and he
shows how business leaders in particular can develop and access the
skills they need to create trust and a positive mind-set in their
companies.
Crucial Confrontations:
By Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler
The authors of the New York Times bestseller Crucial Conversations show
you how to achieve personal, team, and organizational success by healing
broken promises, resolving violated expectations, and influencing bad
behavior Discover skills to resolve touchy, controversial, and complex
issues at work and at home--now available in this follow-up to the
internationally popular Crucial Conversations. Behind the problems that
routinely plague organizations and families, you'll find individuals who
are either unwilling or unable to deal with failed promises. Others have
broken rules, missed deadlines, failed to live up to commitments, or
just plain behaved badly--and nobody steps up to the issue. Or they do,
but do a lousy job and create a whole new set of problems.
Accountability suffers and new problems spring up. New research
demonstrates that these disappointments aren't just irritating, they're
costly--sapping organizational performance by twenty to fifty percent
and accounting for up to ninety percent of divorces. Crucial
Confrontations teaches skills drawn from 10,000 hours of real-life
observations to increase confidence in facing issues like:
*An employee speaks to you in an insulting tone that steps crosses the
line between sarcasm and insubordination. Now what? *Your boss just
committed you to a deadline you know you can't meet--and not-so-subtly
hinted he doesn't want to hear complaints about it.
*Your son walks through the door sporting colorful new body art that
raises your blood pressure by forty points. Speak now, pay later.
*An accountant wonders how to step up to a client who is violating the
law. Can you spell unemployment?
*Family members fret over how to tell granddad that he should no longer
drive his car. This is going to get ugly.
*A nurse worries about what to say to an abusive physician. She quickly
remembers "how things work around here" and decides not to say anything.
Everyone knows how to run for cover, or if adequately provoked, step up
to these confrontations in a way that causes a real ruckus. That we have
down pat.
Crucial Confrontations teaches you how to deal with violated
expectations in a way that solves the problem at hand, and doesn't harm
the relationship--and in fact, even strengthens it. Crucial
Confrontations borrows from twenty years of research involving two
groups. More than 25,000 people helped the authors identify those who
were most influential during crucial confrontations. They spent 10,000
hours watching these people, documented what they saw, and then trained
and tested with more than 300,000 people. Second, they measured the
impact of crucial confrontations improvements on organizational and team
performance--the results were immediate and sustainable: twenty to fifty
percent improvements in measurable performance.
